Shipping policy
Shipping Policy
Last updated: September 22, 2026
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays. If we are experiencing a high volume of orders, processing may be delayed by a few days. We will notify you via email if there is a significant delay.
Shipping Rates & Delivery Estimates Shipping charges for your order will be calculated and displayed at checkout.
Domestic (Pakistan):
- Standard Shipping: 3–7 business days
- Express Shipping: 1–3 business days
International Orders: International shipping is available to select countries. Delivery times vary by destination and typically range from 7–21 business days.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment.
Shipping Delays Souq Shelves is not responsible for delays caused by customs, natural disasters, or carrier disruptions. Estimated delivery times are not guaranteed.
Lost or Damaged Shipments If your order arrives damaged or does not arrive, please contact us at [your email address] within 7 days of the estimated delivery date so we can resolve the issue.
Contact Us For any shipping-related questions, please reach out to us at [your email address] or [your phone number].